unexpected outage of HTC large data file share (/staging, /projects, HTC /software)

[chtc-users@xxxxxxxxxxx]

Greetings CHTC users,Â

This message is for users of our high throughput computing (HTC) system.

The large data file share that supports /staging, /projects and HTC /software directories recently began experiencing failures, and in response we have temporarily taken it offline. Jobs that copy input or output files from /staging or /projects will either fail or hang without completing. Any jobs which use software modules on the HTC system will also fail.Â

We are working to resolve these issues and will send another email once the system is running and stable again.Â

Please direct any questions or concerns to chtc@xxxxxxxxxxx.Â

Best,Â

Your CHTC team