Current status of CHTC services; HPC cluster still down

[chtc-users@xxxxxxxxxxx]

Greetings CHTC users,

The campus chilled water outage is continuing; the current status of CHTC services is:

• The HPC cluster is completely down, including the login nodes.
• The HTC system is mostly up. All submit nodes should be accessible; a subset of our execute nodes (including a few nodes with GPUs) are still down.

At the moment we do not know when we will be able to restore access to these services. If you have questions about what CHTC services are available, please email chtc@xxxxxxxxxxx.

Cheers,
Your CHTC team

---------- Forwarded message ---------
From: chtc-users--- via CHTC-users <chtc-users@xxxxxxxxxxx>
Date: Tue, Jun 9, 2020 at 10:45 AM
Subject: CHTC services down due to campus chilled water outage
To: chtc-users <chtc-users@xxxxxxxxxxx>
Cc: <chtc-users@xxxxxxxxxxx>

Greetings CHTC users,

The campus is experiencing an unplanned chilled water outage, impacting multiple server rooms containing CHTC servers.

So far, impacted services include:

• Execute nodes are down in both the HPC cluster and HTC system.
• Jobs on both the HPC cluster and HTC system have been interrupted.

We donât yet know the full extent of the chilled water outage and how it will continue to impact CHTC services. Our team is monitoring the situation closely. We will provide a more detailed update to this list when more information is available.

Cheers,
Your CHTC Team

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