[Chtc-users] How to communicate with us


Date: Thu, 27 Oct 2011 09:39:11 -0500
From: Bill Taylor <bt@xxxxxxxxxxx>
Subject: [Chtc-users] How to communicate with us
We want to make sure we get your messages even when your
primary contact is away. So we have implemented a ticket
system. This ensures you that someone will always see your mail
to us.

If you are already contacting us via a message with a subject
something like this,

Re: [CHTC-Requests #10055] CHTC engagement Biostat Broman

keep using it till it is resolved and then
we will resolve it. The totally history of our conversation is in the ticket and can be read by other center staff.

If you have a new issue, question or need, please email

chtc@xxxxxxxxxxx

Please put Department PI and a short subject in the subject
and your normal contact in the body to help us get the message
to the right person or look up context elsewhere.

We look forward to further efforts with your research.

Bill


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