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This usually means that you don’t have the right version of the c-runtime libraries installed. You have to get those from Microsoft.
-tj From: HTCondor-users <htcondor-users-bounces@xxxxxxxxxxx> on behalf of Upton, Stephen (Steve) (CIV) <scupton@xxxxxxx>
Sent: Wednesday, April 30, 2025 11:36 AM To: htcondor-users@xxxxxxxxxxx <htcondor-users@xxxxxxxxxxx> Subject: [HTCondor-users] bug in windows installer for Condor-24.0.7
Hi all,
I'm trying to install Condor-24.0.7 on a Windows 10 machine, but keep getting a "There's a problem with the installer", and the installer rolls back. I tried several things with stopping/restarting the Windows installer server, then unregistered, reregistered, and finally ran this command line to get this portion of the log file:
msiexec \i condor-24.0.7-Windows-x64.msi /l*v log.log
Not sure what else to do. I had the same installer issue with condor-24.3.0-Windows-x64.msi
>From the log.log file:
MSI (s) (FC:34) [09:49:19:983]: Executing op: CustomActionSchedule(Action="" "C:\condor\condor_config" -log "C:\condor\admintoken.log" -sid S-1-5-21-4069754556-3983892255-4235266017-1002
-key LOCAL -token "C:\condor\tokens.d\admin",)
CustomAction MakeAdminToken returned actual error code -1073741515 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (FC:34) [09:49:20:076]: Note: 1: 1722 2: MakeAdminToken 3: C:\condor\bin\win_install_helper.exe 4: -config "C:\condor\condor_config" -log "C:\condor\admintoken.log" -sid S-1-5-21-4069754556-3983892255-4235266017-1002 -key LOCAL -token "C:\condor\tokens.d\admin"
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action MakeAdminToken, location: C:\condor\bin\win_install_helper.exe, command:
-config "C:\condor\condor_config" -log "C:\condor\admintoken.log" -sid S-1-5-21-4069754556-3983892255-4235266017-1002 -key LOCAL -token "C:\condor\tokens.d\admin"
MSI (s) (FC:34) [09:49:21:997]: Product: condor-24.0.7 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action MakeAdminToken,
location: C:\condor\bin\win_install_helper.exe, command: -config "C:\condor\condor_config" -log "C:\condor\admintoken.log" -sid S-1-5-21-4069754556-3983892255-4235266017-1002 -key LOCAL -token "C:\condor\tokens.d\admin"I went through several iterations of
trying to see where the prob
Thanks! v/r, steve
Stephen C. Upton Faculty Associate - Research SEED (Simulation Experiments & Efficient Designs) Center for Data Farming SEED Center website: https://harvest.nps.edu Mobile: 804-994-4257
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