[HTCondor-users] Error: Could not fetch startd ads

["Perez Fernandez, Antonio" <Antonio.PerezFernandez@xxxxxxxxxx>]

Hi

I have been trying to fix this issue for a long time. I have a submitter for our local users. Everything works ok but users canât check their jobs with condor_q -better-analyze becase they get this error:

-bash-4.2$ condor_q -better-analyze 263 -debug

03/27/20 17:09:08 getStoredCredential(): read_secure_file(/etc/condor/pool_password) failed!

03/27/20 17:09:08 getStoredCredential(): read_secure_file(/etc/condor/pool_password) failed!

03/27/20 17:09:08 SECMAN: required authentication with collector at <10.141.XXX.XXX:9618> failed, so aborting command QUERY_STARTD_ADS.

03/27/20 17:09:08 ERROR: AUTHENTICATE:1003:Failed to authenticate with any method|AUTHENTICATE:1004:Failed to authenticate using PASSWORD|AUTHENTICATE:1004:Failed to authenticate using FS

Error:  Could not fetch startd ads

condor_q works ok:

-bash-4.2$ condor_q

-- Schedd: xxxxxxxxxxxxxxxxxxx : <10.141.XX.XX:9618?... @ 03/27/20 17:14:14

OWNER  BATCH_NAME    SUBMITTED   DONE   RUN    IDLE  TOTAL JOB_IDS

aperez ID: 262      3/27 15:56      _      1      _      1 262.0

aperez ID: 263      3/27 17:06      _      1      _      1 263.0

Total for query: 2 jobs; 0 completed, 0 removed, 0 idle, 2 running, 0 held, 0 suspended

Total for aperez: 2 jobs; 0 completed, 0 removed, 0 idle, 2 running, 0 held, 0 suspended

Total for all users: 2 jobs; 0 completed, 0 removed, 0 idle, 2 running, 0 held, 0 suspended

When executing "condor_q -better-analyzeâ under root it works ok. The problem only appears when the command is executed by a local users.

I have found some similar problems in internet, however adding the submitter DNS to ALLOW_READ doesnât work. I would appreciate more specific instructions of how I can make QUERY_STARTD_ADS to query the collector successfully. 

Thanks in advance.

Tony.

Particle Physics IT Support Officer.

antonio.perezfernandez@xxxxxxxxxx

:wq

This email, its contents and any attachments are intended solely for the addressee and may contain confidential information. In certain circumstances, it may also be subject to legal privilege. Any unauthorised use, disclosure, or copying is not permitted. If you have received this email in error, please notify us and immediately and permanently delete it. Any views or opinions expressed in personal emails are solely those of the author and do not necessarily represent those of Royal Holloway, University of London. It is your responsibility to ensure that this email and any attachments are virus free.