Connect with CHTC this Semester

[chtc-users@xxxxxxxxxxx]

Greetings CHTC users, 

 

Welcome back to the start of another academic year! Read on for some quick updates on how to connect with us this fall. 

 

Information Sessions

We are running monthly in-person information sessions for new and potential users! If you have recently gotten an account and want to get an overview of CHTC, identify next steps, and talk directly with the facilitation team, please join us. The sessions are listed on our events page and you can register via calendly: 

• Events: https://chtc.cs.wisc.edu/events.html 
• Registration: https://go.wisc.edu/chtc-info 

 

Office Hours

Our normal office hours schedule is back! Drop into zoom on Tuesdays and Thursdays to ask questions and get help. 

• Tuesdays: 10:30am - 12pm
• Thursdays: 3 - 4:30pm
• Zoom: go.wisc.edu/chtc-officehours

 

Email Support

As always, emailing chtc@xxxxxxxxxxx is a good way to reach us. This fall, the facilitation team will be trialing a schedule where we are less responsive to emails on Friday in order to have some focused work time on other projects. 

 

System Status Page

Did you know we have a "system status" web page at https://status.chtc.wisc.edu/? (This page is also linked under "System Status" in the heading of our website). We use this page to provide updates about CHTC system issues, including outages and scheduled maintenance, with the goal of reducing the overall number of emails that we send to the "chtc-users" email list. Major outages and maintenance issues are still communicated via the email list, but minor issues and updates to ongoing issues will be communicated via the status page. 

• In short, if you are experiencing an issue with the system, please check the status page! If you don't see a corresponding incident, feel free to email us.

 

We are looking forward to a productive semester with all of you!

 

Best,

CHTC Facilitation Team